he444 Privacy Policy

He Introduction

he444 ("we", "us") is a trusted online gaming and betting platform in Bangladesh. This privacy policy provides detailed guidance on the collection, storage, use, and protection of personal information belonging to he444 website users ("you", "user").

By creating an account on this platform, using its services, or browsing the website, you will be considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

he444 uses SSL encryption technology to keep your data secure. We believe that transparency and user trust are the foundation of a safe gaming environment.

1 Section 1 — Information We Collect

he444 may collect the following types of information:

1.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (when required)
• Bank account or mobile banking details (bKash, Nagad, Rocket, Upay)
• Current address

1.2 Account and Transaction Information

• Username and password (stored in encrypted form)
• Deposit and withdrawal history
• Betting and gaming activity records
• Bonus usage and wagering information

1.3 Technical Information

• IP address and device identifier
• Browser type, operating system, and device model
• Cookie and session data
• Browsing patterns and activity logs on the website

2 Section 2 — How We Collect Information

he444 collects information in the following ways:

2.1 Direct Collection

Information you provide during account registration, login, deposit or withdrawal requests, contacting customer support, or filling out forms is collected directly.

2.2 Automatic Collection

When you use the he444 website, technical information is automatically collected through cookies, web beacons, and similar technologies. This information is used to improve your browsing experience and ensure the security of the platform.

2.3 Via Third Parties

In some cases, limited information may be received from trusted third-party service providers for the purposes of identity verification, fraud prevention, or payment processing.

3 Section 3 — Purpose of Using Information

he444 uses collected information for the following legitimate purposes:

3.1 Account and Service Management

• Creating, verifying, and maintaining accounts
• Processing deposits, withdrawals, and transactions
• Providing bonuses and promotional offers
• Calculating VIP benefits and cashback

3.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Age verification — account approval for users aged 21 or above only
• Implementing responsible gaming policies
• Meeting legal and regulatory obligations

3.3 Service Improvement

• Improving website and platform functionality
• Personalising the user experience
• Diagnosing and resolving technical issues

3.4 Communication

• Providing customer service and support
• Sending important account-related notifications
• Sending promotional messages subject to your consent

4 Section 4 — Data Storage and Security

he444 has implemented industry-standard technical and administrative measures to protect your personal information.

4.1 Encryption and Technical Protection

• SSL/TLS encryption is used for all data transmissions
• Passwords and sensitive information are secured with strong hashing algorithms
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems are active

4.2 Data Retention Period

Information will be retained for as long as your account is active and for the period required to meet legal obligations after account closure. Transaction records are generally kept for an extended period for financial regulatory compliance.

4.3 Staff Training

All he444 staff who have access to personal information are trained on privacy and data protection. Access to information is granted on a need-to-know basis.

5 Section 5 — Sharing Information with Third Parties

he444 never sells your personal information or shares it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Facilitators

Trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical infrastructure management may have limited access to information. These providers operate under strict confidentiality agreements.

5.2 Legal Obligations

In the case of a court order, legal process, or a valid request from a regulatory authority, he444 may provide required information if legally obligated to do so.

5.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred. Users will be given appropriate notice before any such change.

6 Section 6 — Cookie Policy

The he444 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions, security verification, and completing payment processes. They cannot be disabled.

6.2 Functional Cookies

These cookies remember your preferences and provide a personalised experience, such as language preferences and display settings.

6.3 Analytical Cookies

Used to analyse website usage and monitor performance. This information is kept in aggregated and anonymous form.

You can control cookies by changing your browser settings. However, disabling certain cookies may cause some features of he444 to not work properly.

7 Section 7 — User Rights

As a he444 user, you have the following rights regarding your personal information:

7.1 Right to Access

You may request to know what information we have collected about you and how it is being used.

7.2 Right to Rectification

If any information in your profile is incorrect or incomplete, you may request a correction. Some information can be updated directly from account settings.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, it may be necessary to retain information required for legal obligations and the resolution of ongoing disputes.

7.4 Right to Object to Processing

You may object to the use of your information for marketing communications and unsubscribe at any time.

7.5 Data Portability

In some cases you may request to receive your information in a structured, commonly used, and machine-readable format.

To exercise these rights, contact our support team:

8 Section 8 — Protection of Minors

he444 is for users aged 21 or above only. We do not intentionally collect any personal information from minors. Age is verified at the time of account registration, and additional verification is in place for cases where there is doubt.

If we suspect that a minor has created an account on he444, or if a relevant guardian or authority notifies us, we will immediately close that account and delete the associated information.

9 Section 9 — International Data Transfers

For the purpose of providing services, information may in some cases be processed on servers located in different countries. In such cases, he444 ensures that data protection standards are maintained and that appropriate data processing agreements are signed with third parties.

SSL encryption and industry-standard security protocols remain active for any international transfer.

10 Section 10 — Changes to the Policy

he444 reserves the right to modify or update this privacy policy from time to time. For any significant changes, we will:

• Update the date on this page
• Endeavour to notify registered users by email
• Display a clear notice on the website

If you continue to use the service after the updated policy is published, this will be considered your acceptance of the new policy. We therefore recommend reviewing this page regularly.

11 Section 11 — Contact and Complaints

For any questions, concerns, or complaints related to the privacy policy, please contact the he444 support team. Our team provides assistance 24/7 in both Bengali and English.

We are committed to responding to your request as quickly as possible. he444 believes that transparency and user trust are the core foundation of a safe and enjoyable gaming environment.